Svetlana is currently working to complete her Hyatt Diamond Challenge. As a Gold member of Hilton HHonors, she was able to get a status match to Hyatt Diamond for 60 days. During those 60 days, she gets to enjoy Hyatt Diamond status and, if she manages to stay 12 nights during that time, she’ll be keeping Diamond status for all of 2015.
We planned the 12 nights for the Diamond challenge perfectly:
- Two nights at Hyatt House Charlotte Downtown for the MileMadness DO.
- Two nights on a family trip to Park Hyatt Aviara in San Diego.
- Two nights at the Park Hyatt Vienna.
- Six nights at Hyatt Place Kansas – Overland Park paid for with Citi ThankYou points specifically to meet the challenge.
At this point, Svetlana has ten of the twelve nights completed with a two night stay at the Park Hyatt Vienna remaining. However, if she weren’t paying careful attention, things could have gone very wrong!
She got a great deal booking the Park Hyatt Aviara for $223 and using one of four Hyatt Diamond suite upgrade certificates that came with the challenge to upgrade to a Park Suite. The suite would cost another $200 a night after taxes are included. In addition, she paid by redeeming Citi ThankYou points for Hyatt gift checks so the whole stay was paid for with reward points. What happened, however, was that the Park Hyatt Aviara accidentally processed her payment with those gift checks as an award stay. That means no points, no stay credits, no two nights toward the Hyatt Diamond Challenge!
Svetlana gave a call to Hyatt Gold Passport and explained exactly what happened. They confirmed with the hotel and fixed everything no problem, but it was important to pay attention. She now has ten qualifying nights and the Hyatt Diamond Challenge is back on track.
The final two nights of the Challenge will be in Vienna next week in a $1280 a night suite. This will certainly call for a celebration – a European vacation, a brand new hotel, a luxurious suite and the completion of the Hyatt Diamond Challenge!